GDPR & Data Protection Policy
Policy Statement
SEND for Families Ltd is committed to protecting personal data and handling information lawfully, fairly, and transparently in accordance with UK GDPR and the Data Protection Act 2018.
We recognise the sensitivity of the information we handle, particularly relating to children, families, education, and safeguarding.
Information We May Hold
This may include:
- names and contact details
- educational information
- EHCP-related information
- safeguarding information
- reports and progress notes
- practitioner details
- invoicing and financial records
Purpose of Data Use
We use data for:
- service delivery
- safeguarding responsibilities
- progress reporting
- communication with families and professionals
- invoicing and administration
- legal and regulatory compliance
Data Storage
We will:
- store data securely
- restrict access appropriately
- use password-protected systems
- retain information only as long as necessary
Sensitive documents must not be stored on unsecured personal devices.
Sharing Information
Information may be shared with:
- parents/carers
- children’s homes
- schools
- local authorities
- safeguarding professionals
Only where lawful, necessary, and proportionate.
Data Subject Rights
Individuals have the right to:
- access their data
- request correction
- request deletion where appropriate
- restrict processing
- raise concerns regarding misuse
Requests should be made in writing to:
Confidentiality Expectations
All practitioners must:
- protect confidential information
- avoid inappropriate sharing
- follow secure communication practices
- report data breaches immediately
Contact Us
If you have any questions about this Privacy Policy or your data, please contact:
SEND for Families
Email: carolinebelchem@gmail.com